Common questions
FAQ
Are your sarees authentic?+
Yes. Every product page states the fabric, so you know whether a saree is pure silk, semi silk or a blend. Sarees that are Silk Mark certified say so on their product page.
Do you offer custom blouses?+
Most of our sarees come with an unstitched blouse piece; the product page says whether one is included. For stitching questions, DM us or message us on WhatsApp.
How do I care for silk sarees?+
Dry-clean only and store wrapped in muslin away from direct light. Detailed care instructions are listed on each product page.
What is your return policy?+
Returns within 7 days of delivery on unworn, unwashed sarees in their original packaging. DM us or message us on WhatsApp to start one; the Returns page has the full process.
How can I pay?+
Cash on delivery: you pay when your saree arrives. Online payment is not available yet.
Can I cancel my order?+
Yes, until it is packed. Open My orders, choose the order and select Cancel order. After that, message us on WhatsApp and we will help.
How long does delivery take?+
Orders ship from Dharmavaram within 1–3 working days and arrive in 3–6 working days across India. We do not ship internationally yet.