You may request a return or exchange within 7 days of delivery on any saree that is unworn, unwashed and in its original packaging.
Custom-made and stitched blouses are not eligible for return unless we have made an error. In such cases, please reach out within 48 hours of delivery.
How to request a return
- DM us or message us on WhatsApp (+91 8125605122, +91 9381696992, +91 9381040097, +91 9398120603), or write to shriikasarees@gmail.com, with your order number and the reason.
- We'll confirm how to send the saree back to our store in Dharmavaram.
- Once we receive and quality-check the saree, your refund is processed within 5–7 working days.
Cancelling an order
You can cancel an order yourself until it is packed: open My orders, choose the order and select Cancel order. The button is available while the order shows as placed or confirmed.
Once an order is packed or shipped it can no longer be cancelled online; message us on WhatsApp and we'll help. Orders are paid by cash on delivery, so there is nothing to refund when an order is cancelled before delivery.
